COOKIE POLICY - Indigo Neo This Cookie Policy (hereinafter the "Policy") describes the rules applicable to cookies used by Indigo Neo, a simplified joint stock company with a capital of €6,224,890, whose registered office is located at Immeuble The Curve - 48-50, avenue du Général de Gaulle, 92800 Puteaux, France, registered in the Nanterre Trade and Companies Register under number 312 577 422 (hereinafter the "Company").
When you visit our Website, cookies and other related technologies (for convenience, all technologies are referred to as "cookies") are placed on your computer, mobile phone or tablet by the Publisher and/or third parties via our browser. You can find the Publisher's contact details here: https://www.indigoneo.fr/fr/legal-notices.
For convenience, the website and the application are referred to as the "Site".
This page helps you understand how cookies or trackers work and how to use the tools available to you to configure them.
1. Introduction
A cookie is a small text file containing information that is stored on your Device when you visit a website or mobile application; they are used in particular to recognise your Device when it accesses a website or application that has already been used. Cookies are often used to make websites work and are necessary for the functioning of the pages, as well as to provide us with certain technical information.
We use cookies to improve your online experience and to better understand how you use the Website or Application and to improve the user experience.
We use other cookies with your consent for anonymous data collection and anonymous evaluation of the use of our pages or to offer you external media services (Google Maps).
Cookies may be stored on your Device for varying lengths of time. Some cookies are "session cookies", which means that they are only present while your browser is open. They are automatically deleted when you close your browser. Some cookies are "permanent cookies", which means that they are stored when you close your browser. These cookies allow us to recognise your Device when you open your browser to browse our Site or access our Application again.
The Website is designed to be particularly attentive to the needs and expectations of our customers and users. This is one of the reasons why we use cookies, for example to identify you and access your account, remember your visits and personalise the offers we make to you.
The information stored in cookies may be sent back to our servers or to the servers of the third parties concerned during a subsequent visit.
2. What are cookies used for on our Website or Application?
2.1 Cookies we issue
Subject to your prior consent, when you connect to our Website or Application, we may install various Cookies on your Device.
These are:
- "necessary cookies": these are essential for providing you with the Services available on our Website or Application and for using certain features, in particular for accessing certain secure areas (Personal Account). Without these cookies, the tools necessary to meet the needs of the service (creation and access to Personal Account, etc.) could not be provided.
- "Technical cookies": these are used throughout your browsing experience to facilitate it and perform certain functions. For example, during the validity period of the cookie concerned, they enable us to remember the answers entered in a form, recognise your device's browser, or your preferences regarding the language or presentation of our Websites or Application.
- "statistical cookies": these help us to understand how you interact with our Website and Application by collecting and communicating information anonymously.
The cookies we issue are used for the purposes described in Article 3.4 of this Policy, subject to your prior consent, which results from your acceptance when you visit our Website.
Cookies placed via our Website or Application have a maximum lifespan of thirteen (13) months.
2.2 Your choices regarding cookies
The placement of cookies is subject to your consent unless they are strictly necessary for the functioning of the Website and the provision of our Services.
You consent to the storage of cookies, the information about which is provided in the cookie information banner visible when you first connect to the Website, by clicking on the "Accept" button on the banner.
Unless otherwise specified, the consent thus given is valid for a period of 6 months from the first time the cookie is placed on your device.
You can refuse or configure the storage of cookies on your device or browser by:
- Clicking on the "Only necessary cookies" button in the banner
- Configuring your choices in the cookie manager accessible via the "Cookie Management" button
Please note: Strictly necessary cookies cannot be refused as they are necessary for the functioning of the website and the provision of our services. They may also be used to manage your consents or to combat fraud, for example.
If you have not done so from the information banner when you arrived on our Site, you can accept or refuse cookies at any time via our cookie manager at the Bottom of the website: "Cookie management".
In this cookie manager, you will find information about the name of each cookie, its category, its purpose, its retention period and, where applicable, a hyperlink allowing you to identify the conditions applicable to certain cookies placed by third-party partners.
You are informed that the publisher's partners and other third parties may place cookies on the Website as data controllers for the resulting data processing. You can consult the list of partners in the cookie manager accessible via the "Cookie management" button. The issuance and use of cookies by third parties are also subject to the privacy policies of those third parties in addition to these terms and conditions. Consequently, we recommend that you visit the websites of those third parties for more information about the cookies they store and how to manage them.
3. Details of cookies placed
Below you will find a complete list of cookies that we place on your device via our Website or Application.
The technical cookies placed on user terminals are:
Cookie name: persist:root
Publisher: Indigo Neo
Purpose: This cookie contains other persist: type cookies and enables them to be stored.
Retention period: Persistent or deleted by the user using browser features
Cookie name: cookiePreferences
Publisher: Indigo Neo
Purpose: This cookie is used to store the user's consent to the various optional and mandatory cookies that the website may use, and thus manage the expiry, consent and consent status of all cookies.
Retention period: Persistent or deleted by the user using browser features
Cookie name: persist:AUTHENTICATION
Publisher: Indigo Neo
Purpose: This cookie is used to store authentication data on the web application
Retention period: Persistent or deleted by the user using browser features
Cookie name: CognitoIdentityServiceProvider.*
Publisher: AWS Cognito
Purpose: This cookie is used to store data related to authentication on the web application
Retention period: Persistent or deleted by the user using browser features
The statistical cookies stored on user devices are:
Cookie name: UTM
Publisher: Indigo Neo
Purpose: This cookie is used to track marketing campaigns using UTM parameters (anonymous)
Retention period: 24 hours
Cookie name: anonymous
Publisher: Indigo Neo
Purpose: This cookie is used to track the browsing history of users who are not logged in to the site (anonymous)
Retention period: 3 months
Cookie name: first-page
Publisher: Indigo Neo
Purpose: This cookie is used to track visits to the website's home page (anonymous)
Retention period: duration of the user's session
Cookies subject to user consent are:
Cookie name: googleReserve
Publisher: Google
Purpose: This cookie is used to notify Google that a user coming from Google Reservations via Google Maps has made a purchase
Retention period: 30 days
When you use the "Book" function of Google services, you are redirected to the Indigo Neo website, where you can make a parking reservation. Indigo has not collected any data about you from Google and Indigo will not transmit any of your data to Google. When you were redirected to the Indigo Neo website, Google provided Indigo with a unique number. If you have authorised Indigo Neo to inform Google, this unique number will be stored throughout your visit to the website until the booking is completed. Indigo will then inform Google that a booking has been made using this unique number. No other data will be exchanged between Google and Indigo, and the unique number will be destroyed after the information has been transmitted to Google.
You can find more information about cookies on the CNIL website.
Exercising your rights regarding personal data
To learn more about our policies regarding the processing of personal data, identify your rights regarding your personal data and how to exercise them, please consult our Special Terms and Conditions - Protection of Personal Data here: https://www.indigoneo.fr/en/privacy-policy.
Updates and changes to the Special Terms and Conditions
We reserve the right to modify these Special Terms and Conditions on Cookie Management at any time. Their effective date is mentioned at the beginning of the text. Please refer to them periodically and more specifically each time you agree to cookies being stored on your devices.
